Welcome to STC Virtual Solutions
You're almost there. Complete this orientation to understand what's expected and how to get started on the Arise platform.
A Message From STC
Welcome Video
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What We Expect From Our Agents
As an independent contractor with STC Virtual Solutions, you agree to uphold these standards throughout your engagement.
Maintain a professional home office environment with minimal background noise
Meet minimum weekly hour commitments as defined by your client program
Complete all required Arise platform certifications before taking calls
Adhere to STC Virtual Solutions' code of conduct and communication standards
Respond to STC communications within 1 business day
Maintain your own equipment (computer, headset, high-speed internet)
Your Path on the Arise Platform
Arise is the platform that connects you with client programs. Here's exactly what to do, step by step.
Create your Arise account
Use the referral link sent to you by STC Virtual Solutions to register on the Arise platform.
Select a client program
Browse available programs in the Arise portal. Each program has its own certification requirements and pay range.
Complete certification
Finish the paid certification course for your chosen program. STC will guide you through the process.
Pass the assessment
Submit your assessment results via this website. Our team will review and reach out within 1–2 business days.
Schedule your interview
Book a brief interview with STC Virtual Solutions to finalize your onboarding.
Begin taking calls
Once certified and approved, log into the Arise portal and start working your chosen schedule.
Your Next Steps With Us
Document Portal
After your interview is approved, log into the Agent Portal to upload required documents (ID, certification proof, signed agreements).
Equipment Checklist
Ensure your setup meets Arise requirements: Windows PC, USB headset, wired internet (no Wi-Fi), and a quiet dedicated workspace.
Arise Resources
Your primary platform for scheduling, payroll, and client communication is the Arise portal.
STC Support
Questions at any stage? Email us at admin@stcvirtualsolutions.com or use the Contact page — we respond within 1 business day.
Ready to Upload Your Documents?
Log into the Agent Portal to submit your required documents and complete your onboarding with STC Virtual Solutions.
Go to Agent Portal